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IF YOU CAN'T SELL YOUR HOME, RAISE THE PRICE

There are many agents out there who only have one answer when their sellers ask them why their home has not sold: Lower the price. But that isn't always the answer (it‘s the easy answer, but not always the correct answer). It is up to the agent to take a hard look at why the home is not selling and recommend things that need to be done to properly market the home. In the current Payette and Malheur County markets, it is imperative that a home is seen as the best buy currently on the market. How do you do this?

I had a seller who purchased a house 6 months earlier and moved into it. The house had been on the market a while and they were able to get it for $125,000 (it was originally priced at $150,000). It was a very nice, well-maintained home with plenty of square footage, but it had really outdated paint and carpet (avocado green to be exact). They cleaned, painted, and had new flooring installed at a cost of about $8,000. Then 6 months later they got a wonderful job opportunity in a town 200 miles away. We put the house on the market for $160,000 and a couple of weeks later another agent brought some buyers to look at it. As they drove into the driveway, the buyers commented that they had already seen the house when it was on the market a year earlier and they didn't like it - the house was very dated and it would cost $30,000 to update it. The agent had seen the home on an office tour a couple of weeks before and she had really liked it, so she convinced the buyers to go in and take a look. When they got inside they were absolutely amazed at the transformation and loved the house, so they drove back to the office and made a full price offer. So, in essence, they paid the seller $35,000 to do cosmetic fix-up because they had no vision or imagination (which 80% of buyers DON'T), and they seriously over-estimated how much it would cost to do the work on the house (which 80% of buyers DO). If the sellers had not done the updating on the house, my guess is that it would have sat on the market for a very long time and it would have been difficult for them to even break even.

In another example, I listed a home that had been on the market for over a year with two other agents. It was in a very nice location and a Market Analysis showed that the house was priced correctly. But the home had kitchen carpet and almond-colored appliances. I asked the seller's to replace all the appliances with new stainless steel units and to replace the kitchen carpet with slate-look ceramic tile. The upgrades cost the seller about $6,000. We raised the price on the home by $10,000 and it sold within six weeks.

I took another listing that had been on the market over a year. I asked the seller to complete several minor repairs on the property and raised the price - we had a full price offer on it in two weeks.

It seems to me, when homes have maintenance issues or dated decor, it doesn't matter whether you lower the price or offer a "decorating allowance", the buyer still perceives the house as less desirable and they want to low-ball the price even more (if you can even get them to make an offer). If a buyer decides that it will cost $10,000 to repair or re-carpet a house, that is what they will reduce their offer by, it doesn't matter where the price is at that moment. That is why I always try to convince a seller to go ahead and make the repairs or redecorate with paint or carpet rather than lower the price, if condition is the issue. Then the buyers aren't discounting the price in their minds when they are looking at the house and thinking about how much work it needs.

So the answer is finding an agent who really understands the market and the psychology of buyers minds and how they think. Yes, sometimes we are all guilty of taking an occasional listing that is priced too high and the answer is to lower the price. But, rather than just a knee-jerk reaction, the agent should carefully analyze what the REAL reason is that the home has not sold and adjust accordingly. That is what sellers hire us for, after all.

Posted Friday Jan 04
( 01/04/08 03:04PM ) — Nancy Pav

you raised some very good points.  And you've hit the nail on the head regarding most people.  They are very visual and can't see past the avocado green.

( 01/04/08 03:11PM ) — DALIA KIBBY

Very interesting.  In SOutheast FLorida, I'm lucky if the seller will paint, never mind changing appliances or carpeting. 

( 01/05/08 11:38AM ) — Linda Sticklin

What a smart strategy! With so many homes for a buyer to choose from, they will pick the one that is priced right and looks better than the competition. I am still amazed at the number of realtors that suggest sellers offer a seller assist for "decorating" or replacing carpet, etc. Buyers want a house that is move in ready. 

( 01/11/08 06:39AM ) — Dawn Heinemann www.TucsonDawn.com

I'm considering applying your strategy to my own home, which has been on the market for months (along with 20 others in my 263 unit subdivision).  At least I would have a fabulous new kitchen until I get a fabulous new offer. :-)  Great post! 

 

BTW -cute kitty!

Barb - What an excellent post!  I had a listing that had expired from another company.  Their suggestion was to continually drop the price.  I took it over, had them do some minor updating (fresh paint, professionally cleaned carpets, replaced globes on over head lights, a little staging and added a warranty) and we raised the price when we went back on the market.  I received a call from a different agent that had shown the home when it was with the old company.  She couldn't believe that I had raised the price.  She said that her buyer was interested until she saw the price raised.  What was curious to me was that the agent didn't even take the time to view the "new" listing and all of the added value.  I called her and justified my price and lo and behold, we got an offer! And, yes, it was higher than what the old company had it listed for.  I cringe when I see continual price reductions.  I, too, believe that if the agent were atuned to the reasons why the home wasn't selling then there would not be a need to keep lowering the price.

Linda - Yes, buyers are getting very picky, and usually they CAN be, so having the best-looking home at a competitive price will usually be the one that gets the offer, I've found.

Dawn - That is a nice side effect of doing improvements - you get to enjoy them until you can get it closed,  I'll bet if you re-do your kitchen though, you'll gt an offer pretty fast and then you won't get to enjoy the new kitchen at all, LOL!  Wouldn't THAT be nice?

Leesa - It seems like if the agent was any good, she would have called and just asked you what had been done to the house since she had seen it last, instead of making the assumption that nothing had been done and you had just raised te price for the heck of it.  Hopefully she learned something by this.  Namely, that buyers have NO imagination and when the improvements are made and the buyer can SEE them completed, they are willing to pay for that "ready-to-move-in" state, and usually they are willing to pay a lot more than what it costs the seller to get the improvements completed.  Maybe she will try this on a home she has not been able to sell, do you think? LOL!

Hi Barb,  I love it.  You are so right.  My husband & I are in the middle of doing this to ourselves.  We had our home on the market last year for 11 months & all comments were, "needs updating" or "why should we pay a million dollars for a home that we have to fix up".  So we are showing the.  We took the home off the market for 2 months & went to "work".  We redid all the floors, remodeled the laundry room & a hall bathroom completely & changed out faucets.  The transformation is amazing.  We just put it back on the market a few days ago.  Time will tell if we did the right changes.  Sometimes it is hard to consult yourself.  Thank you for the reminder.

Christina - Real estate agents make lousy clients, don't they?  We give advice to everyone else, but then don't take it ourselves, LOL!  Good luck selling your house!  BTW, I'm originally from Woodside, CA.

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